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Find the answers you need, or get direct assistence with your account and match realted issues.

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Browse our FAQ knowledgebase for aswers to common questions.

New Ticket

Contact our support team with your account or match related issue.

My Tickets

View your pending and completed ticket history.

Account

Go to the top right hand user navigation panel and click on 'Manage Credit'.

On the “Manage Credit” pop up click the make sure it is selected to 'credit' and fill in the amount you want to add to your account.

Once you have completed your purchase the amount will be added to your account balance.

To be able to change your account information and update and or add your gamertags, you can do so by going to your "Profile" page. To get to the the "Profile" page, open the top right hand navigation panel and click “Profile”.

Once in scroll down and select 'Info'. This will give you the option to update your information and also change your display picture and profile banner. 

Open the top right drop down menu and select 'Manage credit'. From there make sure withdraw is selected and fill in the details on how much you want withdrawn from your account. *Note: You have to have an account with stripe to withdraw money from account.

You can get banned or have your account disabled for a variety of reasons. 

  • For example, not playing fairly, not reporting accurate/truthful game results, or providing a false identification.

If you are caught on any of these infractions your account will be flagged immediately and you risk permanently banning your account.

If you are currently banned or the account is disabled, please reach out to @gamersthroneofficial on Instagram or email info@gamersthrone.co to handle your ban or disabled account issues.

GamersThrone takes 10% from free users only that win a Tournament.

i.e. $10 Prize = $1 fee taken by GamersThrone

No. You are only allowed to compete on GamersThrone under one account. Your Xbox Live Gamertag, PlayStation Network Username, or PC account will only work on one GamersThrone account.

General

GamersThrone is the leading platform in Oceania for the most competitive online video game competitions for the top gaming enthusiasts and players. The innovative platform offers gamers the chance to play the top video games in the industry for real money through daily/weekly online tournaments, match making and challenges.

Play for the Throne here www.gamersthrone.co.

Player must register and create a GamersThrone account in order to become eligible to compete in any type of competition (Tournaments/Challenges/Match Making).

You can sign up for GamersThrone by clicking here.

Of course not! You can sign up for free here.

Yes, GamersThrone is legal and not considered online gambling. This is because a players skill, strategy, and technique are the only factors that determine the winner.

GamersThrone currently offers Madden20, NBA 2K20, Fortnite, Call of Duty: Modern Warfare, PUBG, Apex Legends, Call and Duty: Black ops 4 and FIFA20.

If you would like to have a game added please send an email to info@gamersthrone.co.

We plan to expand to other games soon. Stay tuned!

Live Support

Live Support is located in the bottom right hand corner of all pages.

Live Support is offered 24/7 to handle all live supported challenge matches and tournament matches.

Playing Matches

The exact steps vary by game, but in general:

Join a Tournament, create a Challenge or join one, or join Match Making to find an opponent. 

Add your opponent as a friend on Xbox Live, PSN, or PC using their Gamertag or Username.

Go to the game mode where you can play a friend online. For example, the Battle Royale mode in Fortnite.

Send a game invite to your opponent.

Check and confirm the match rules and settings. (Click here for rules)

Start the match.

 

Note: Be sure to take pictures/screenshots of the match final score in case of a dispute about the match result.

You and your opponent will join the same game as a Duo team and compete to score the most kills. The player with the most kills at the end of the game wins.

Kills While Downed: Any kills scored while you’re downed count towards your final score. Kills scored after you die do not count towards your final score (e.g. from traps, or someone that you knocked down bleeding out).

Tiebreaker: If you and your opponent finish the game with the same amount of kills, play the match again until one player finishes with more kills than the other.

Interference & Obstruction: You and your opponent may work together to secure kills. "Stealing" your opponents kills is allowed and part of the competitive nature.

Here are the things not allowed:

  • - Breaking or purposely weakening any structure that your opponent has built or non built structures or cover by any means that is actively being used by your opponent.
  • - Causing your opponent to miss shots.
  • - Building in front of or around your opponent (intentionally preventing movement)

Common things that are allowed:

  • - Attracting other opponents by firing guns around your teammate (opponent)
  • - Boxing yourself in around a loot crate or chest.
  • - Following your teammate (opponent).
  • - Shooting down your own structure and launch pad (if you built them).

It is the responsibility of each player to ensure that their connection is suitable for playing online. If a player gets disconnected we recommend that they communicate with their opponent to figure out a way to finish the match — i.e. if the disconnection happened at half-time, the match should be completed after one half of the new game.

Premium Membership

It is only $6.50AUD/Month. 

*Reminder: Recurring Memberships are non-refundable when they are renewed, if you want to cancel the renewal you can do so by going to plans and selecting 'Free' user.

Go to the top right drop down menu and select 'Plans'.

From there you will have the option to become a Premium user. It will be displayed what you get by becoming a premium user and when it expires.

Benefit of Premium are as followed

  • (1) Stat Reset
    No fees applied
  • Full access to Tournaments/Challenges/Match Making
  • Unlimited Challenge posts
  • High priority tickets and live support
  • Expedited withdraws
  • Access to huge cash prize 'Premium' only Tournaments

With our Premium Membership, membership’s are automatically renewed at expire time. If you do not wish to have your Premium Membership renewed, you can cancel this at anytime by:

Going to the top right navigation panel and clicking on "Plans"

From here you can cancel your Premium Membership automatic renewal by selecting 'Free' User.

*NOTE: Once your Elite Membership renews, it is not refundable.